FAQ

1.Q:What is the price of your service?

A:The exact price can be offered when the details of your goods finalized, like product name, Carton dimension,quantity and delivery destination.

2.Q:How can I pay for you?

A:You can pay us by bank transfer (TT), Western Union,paypal and so on.

3.Q:My supplier has no right to export. Can you help me export the goods?

A Yes, we can. We can buy the export license, do the customs declaration and ship the goods to you.

4.Q:Can you help me inspect our goods?

A:Yes, we can help do that for you. Please offer your detail requirements for the inspection.

5.Q:Can you help pick up our goods from the inland of China?

A:Yes, we can help do that for you. Please offer the exact address for picking up.

6.Q:Can you ship the products to Amazon warehouse?

A:Yes,we can help to ship your goods to AmazonEurope warehouse for storing,or deliver to your door as well.

7.Q:When shall I pay you?

A:For air freight, we need collect the freight before shipment departure. For sea freight, we need collect the freight before shipment arrive at destination seaport.

8.Q:Can you help to do the customs clearance, and deliver the goods from destination port to our delivery address?

A:Yes. We have global agents, will help you do the custom declaration and door delivery for your shipments.

9.Q:Is my cargo safe with you?

A:Of course, we can help to take photos for your goods, buy cargo insurance, if there are any damaged or loss from supplier, we must let you know in advance.

10.Q:Can I get refund if not satisfied?

A:Yes,the service and handling fees are refundable,a further compensation will be discussed for big loss.